Systems

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Achieving Results by Maximizing Your (People) Systems

With extensive hands-on experience and working knowledge of the broad spectrum of Human Capital Management, Fresh Biz Solutions can provide customers with the solutions they need to attract and manage their talent.

By creating a solid core foundation of validated competencies, we build and align the people systems around helping team members achieve success for themselves and the business.

Competency Models

What we do:

  • Conduct a thorough Job Analysis to identify the behaviors, knowledge, and motivations important to successful performance in each target role

  • Group these elements into competencies

  • Determine those that are essential for effective performance in the target role

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What we deliver:

A comprehensive report that explains in detail what the core competencies and motivators are for the target role, as well as how the process was completed.

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Job Descriptions

What we do:

  • Review the current Job Descriptions to ensure they reflect the true activities and needs of the position

  • Update the documentation using best-practices to meet/exceed Department of Labor (DOL) standards

  • Validate the final descriptions match the organization’s compensation structure

What we deliver:

Updated Job Descriptions that truly capture the core competencies and motivations that are required to be effective in each role.

Interview Guides

What we do:

  • Develop a role-specific tool that enables a thorough evaluation of a candidate’s skills, knowledge, and abilities compared to the desired competencies for the position

  • Design a framework to support a comprehensive and efficient selection process

  • Train interviewers on how to use the tool while conducting behavioral-based interviews

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What we deliver:

One or more detailed guides for each target role that include step-by-step reminders for each stage of the interview process, sample questions for each core competency, and a rating system to help determine the best-fit candidate.

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Performance Management

What we do:

  • Review the current process, tools, and materials to ensure they are culturally aligned and focus on what really matters for individual and organizational success

  • Validate that all key elements are included in the assessment (i.e. organizational goals/results, individual goals/results, competency ratings, etc.)

  • Update the process, tools, and materials to include agreed upon changes

  • Train managers on how to conduct an effective performance discussion

What we deliver:

Revised or new Performance Review process, tools, materials, as well as custom training aligned with the organizational culture, values, and performance objectives.

Development Programs

What we do:

  • Conduct a review of existing, in-house training and development programs

  • Map training and development solutions to identified core competencies

  • Empower ownership of development plans and create accountabilities for execution

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What we deliver:

A comprehensive list of development solutions for each target competency that can be used in creating individual development plans to improve employee performance.

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Career Path Planning

What we do:

  • Provide stakeholders with a clear view of what competencies are needed to be successful in each role and to progress in the organization

  • Align and compare the core competencies from position to position in the organizational hierarchy

  • Provide a roadmap for professional career growth that encourages open discussion and self-development

What we deliver:

A visual layout and roadmap showing how employees can progress from position to position within the organizational, as a means of attracting, engaging, and retaining talent.

Succession Planning

What we do:

  • Provide managers with a way to objectively assess the organization’s internal talent based on performance, potential, and individual aspirations.

  • Help the organization benchmark their mission critical positions against the availability and readiness of identified successors to mitigate risk and ensure business continuity.

  • Train managers how to calibrate their findings and segment their talent through consensus-building activities.

  • Generate recommendations on how to develop (or acquire) the talent needed to fill key positions.

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What we deliver:

A comprehensive framework that supports the organization’s need for ready talent to fill mission-critical positions and enable business continuity.